Branch Operations Specialist SG
CIMB Singapore is seeking a Branch Operations Specialist to manage daily banking transactions, ensure compliance with AML/CFT standards, and drive customer service excellence. The role involves teller duties, cash management, and supervising branch staff to meet strict service KPIs. Candidates must have at least one year of branch banking experience and strong organizational skills. This position requires maintaining a professional branch environment while strictly adhering to internal bank policies and regulatory requirements.
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Experience
1+ years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
CIMB Singapore is seeking a Branch Operations Specialist to manage daily banking transactions, ensure compliance with AML/CFT standards, and drive customer service excellence. The role involves teller duties, cash management, and supervising branch staff to meet strict service KPIs. Candidates must have at least one year of branch banking experience and strong organizational skills. This position requires maintaining a professional branch environment while strictly adhering to internal bank policies and regulatory requirements.
TAL's take
Stable role at a large financial institution, though responsibilities are highly routine and administrative.
The JD clearly outlines operational, compliance, and customer service tasks specific to branch banking.
Must haves
- At least 1 year of tellering or branch banking experience
- Diploma holder
- Proficient in relevant computer applications
- Knowledge of customer service principles and practices
- Knowledge on basic retail banking products and services
- Strong mathematical skills
- Attention to detail
Tools and skills
About the company
CIMB is a large, established regional banking group, but this is a local Singapore-based operations role.