Technical Support Specialist
TXM Solutions is hiring a Technical Support Representative for a UK-based client expanding in Dubai. This role involves providing technical assistance to customers via phone, email, and chat. Candidates must have at least one year of experience in a BPO or call center environment. The position offers career growth opportunities within a dynamic team.
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Experience
1+ years
Function
Support
Work mode
Onsite, UAE
Company
Tier 2
What you will work on
TXM Solutions is hiring a Technical Support Representative for a UK-based client expanding in Dubai. This role involves providing technical assistance to customers via phone, email, and chat. Candidates must have at least one year of experience in a BPO or call center environment. The position offers career growth opportunities within a dynamic team.
TAL's take
Entry-level support role for an unfamiliar client with limited technical depth.
Clear and coherent responsibilities for a support role, though technically light.
Must haves
- Good English communication skills
- At least 1 year of experience in Customer Service or Technical Support
- Experience working in the BPO/Call Center industry
- Strong problem-solving and interpersonal skills
- Ability to work in fast-paced environment
About the company
unfamiliar company, default mid-tier