Customer Support
Talentoindia is hiring Customer Support Executives to support various partner companies across India. The role involves handling customer queries via calls, email, and chat to provide timely resolutions and ensure customer satisfaction. Candidates need basic CRM and helpdesk tool proficiency, strong communication, and a customer-first mindset. This role provides exposure to diverse industries through a staffing platform model.
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Experience
0-8 years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Talentoindia is hiring Customer Support Executives to support various partner companies across India. The role involves handling customer queries via calls, email, and chat to provide timely resolutions and ensure customer satisfaction. Candidates need basic CRM and helpdesk tool proficiency, strong communication, and a customer-first mindset. This role provides exposure to diverse industries through a staffing platform model.
TAL's take
Generic customer support role for a recruiting agency, lacks specific company context or high-growth signaling.
Standard customer support responsibilities, but scope is broad as it covers multiple partner companies.
Must haves
- Strong communication skills (verbal and written)
- Basic knowledge of tools like Zendesk, Freshdesk, or similar platforms
- Problem-solving attitude and customer-first approach
- Basic computer skills and familiarity with CRM systems
Tools and skills
About the company
Talentoindia is a talent solutions platform, acting as a hiring partner for multiple companies.