Case Management (Bancassurance, Non-Exclusive), Specialist
AIA Singapore is seeking a Case Management Specialist to support partnership distribution channels. The role involves managing the end-to-end lifecycle of new business applications, ensuring regulatory compliance and operational efficiency. You will coordinate between underwriters, advisors, and bank partners to resolve issues and maintain accurate reporting. The ideal candidate will have 3-5 years of experience in insurance or banking and strong proficiency in MS Excel.
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Experience
3-5 years
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
AIA Singapore is seeking a Case Management Specialist to support partnership distribution channels. The role involves managing the end-to-end lifecycle of new business applications, ensuring regulatory compliance and operational efficiency. You will coordinate between underwriters, advisors, and bank partners to resolve issues and maintain accurate reporting. The ideal candidate will have 3-5 years of experience in insurance or banking and strong proficiency in MS Excel.
TAL's take
Solid role within a major established insurance firm, well-defined responsibilities, though limited in technical depth.
The JD provides a very clear, structured breakdown of daily tasks, stakeholder interactions, and requirements for the case management process.
Must haves
- Bachelor’s degree in Business Administration, Finance or a related field
- Minimum 3 to 5 years of case management experience
- Understanding of underwriting requirements and insurance products
- Proficient in MS Excel and reporting tools
- Ability to communicate effectively with diverse stakeholders
Tools and skills
About the company
Large, established multinational insurance group with significant regional presence.
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