Senior Customer Success Manager
The Senior Customer Success Manager will support hospitality operators using the SevenRooms platform, which was recently acquired by DoorDash. Responsibilities include managing a book of business, driving adoption, ensuring customer retention, and identifying upsell opportunities. The role requires experience in customer-facing account management, strong communication skills, and the ability to collaborate across internal teams. This position is vital for scaling DoorDash's in-store business strategy and supporting merchant success.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
3+ years
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
The Senior Customer Success Manager will support hospitality operators using the SevenRooms platform, which was recently acquired by DoorDash. Responsibilities include managing a book of business, driving adoption, ensuring customer retention, and identifying upsell opportunities. The role requires experience in customer-facing account management, strong communication skills, and the ability to collaborate across internal teams. This position is vital for scaling DoorDash's in-store business strategy and supporting merchant success.
TAL's take
Role is at a Tier 1 company with a clearly defined customer success function for the SevenRooms platform.
The JD provides a clear scope of work, expected outcomes, and necessary experience for the CSM role.
Must haves
- 3+ years in Customer Success or Account Management
- Excellent verbal and written communication skills
- Experience influencing executive and C-level stakeholders
- Proven ability to manage multiple projects
- Experience implementing systems and processes
Tools and skills
About the company
DoorDash is a global tier 1 technology company and market leader in food delivery and merchant services.
Posts mentioning DoorDash
Fiserv Acquires Payfare in $140M Gig-Economy Deal
- Fiserv to acquire Canada's Payfare for C$201.5 million ($140 million) to expand gig-economy payment offerings. - The deal follows Payfare's DoorDash contract non-renewal, which previously caused a 75% stock drop. - Fiserv's acquisition, expected to close next year, values Payfare at C$4 per share, aiming to strengthen its market presence. Source: [Reuters](https://www.reuters.com/markets/deals/fintech-firm-fiserv-buy-canadas-payfare-2024-12-23/)
Ultimate Companies List
# Companies in India with highest pay ## Good WLB - Linkedin - Microsoft - Google - Atlassian - Adobe - Salesforce - Intuit - Apple - Twitter - Indeed - Expedia - Nvidia - VMWare - Intel - Flipkart - Inmobi - Nutanix - Morgan Stanley - JP Morgan ## Bad WLB - Uber - Tower Research - Amazon - Goldman Sachs - Codenation - Zomato - DE Shaw - Sprinklr - Arcesium - Harness - Coinbase ## Unknown WLB (Didn't find much data) - Rippling - Rubrik - Udaan - Sumologic - Cure Fit - Swiggy - Ola - Directi - ServiceNow - Stripe - Sharechat - Postman - Oracle (OCI) - Compass - HealthifyMe - Aviso - Target - Palo Alto Networks - Compass - Vizury - Qubole - Practo - Whatfix - World Quant - Alphonso - App Dynamics - Citrix - Cohesity - MotorQ - Hasura - Quadeye - Bloomreach - Instabase - AirBnB ------------------------------------------------ # Lower paying companies (AFAIK; please let me know if I am wrong) ## Good WLB - Cisco - Samsung - Walmart - Slack - Blackbuck - Oracle (other than OCI) - Visa - Intel - Qualcomm - ARM - Broadcom - Texas Instruments - Mentor Graphics ## Unknown WLB - Cred - Upgrad - Paypal - Dunzo - Unacademy - Oyo - BigBasket - Cloudera - Twilio - Box8 - MyGate - Jio - MakeMyTrip - Dream11 - BrowserStack - Razorpay - Juniper Networks - SanDisk - Redhat - Chowbotics (DoorDash) ## Bad WLB - Hotstar - Paytm - Wissen ------------------------------------------------ # Unknown compensation - Groupon - Gojek - Zoom - Grab - Truecaller - Snowflake (Should be high considering it pays well in US?) ------------------------------------------------ # Visa-sponsors outside US - Facebook London - Yelp London - Booking Amsterdam - Databricks Amsterdam - Spotify Stockholm - Zalando Berlin - ByteDance Singapore - Plenty of other options on Stackoverflow jobs. ------------------------------------------------ # Remote-first companies - Atlassian - Slack - Stackoverflow - Facebook - Datadog - Twitter - Square - Shopify - Github - Gitlab - Auth0 - Coinbase
DoorDash Interview: Tips Needed
I have an interview next week with the following rounds: Front-end round: 1 hr Break: 15 min System Design Round: 1 hr Engineering Value | HM: 45 min Any seasoned developers out there willing to share some tips or advice?