PM, Customer Excellence, Amazon Air Cargo
This role is for a Program Manager within the Amazon Air Customer Operations Management team in Bengaluru. The specialist focuses on continuous improvement, process optimization, and developing training content to enhance operational efficiency. Required skills include advanced Excel and SQL to support data-driven decision-making and cross-functional project delivery. The position works closely with global teams to scale cargo network operations.
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Experience
3+ years
Function
Program and Project Management
Work mode
Onsite, India
Company
Tier 1
What you will work on
This role is for a Program Manager within the Amazon Air Customer Operations Management team in Bengaluru. The specialist focuses on continuous improvement, process optimization, and developing training content to enhance operational efficiency. Required skills include advanced Excel and SQL to support data-driven decision-making and cross-functional project delivery. The position works closely with global teams to scale cargo network operations.
TAL's take
High-caliber role at a Tier-1 company with well-defined operational impact and clear cross-functional responsibilities.
The JD clearly delineates the scope, responsibilities, and team context within Amazon Air's cargo operations.
Salaries at Amazon
25.8 LPA average
Based on 3,341 Grapevine salary entries for Amazon.
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Must haves
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams
- 3+ years of defining and implementing process improvement initiatives
- Bachelor's degree
- Advanced Excel skills including Pivot Tables and VLookUps
- SQL proficiency
Tools and skills
About the company
Amazon is a global FAANG company with a strong engineering and operations brand.
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