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Team Lead

Binary Semantics Ltd.Gurugram, Haryana, IndiaPosted 18 May 2026

Binary Semantics Ltd. is hiring a Team Lead for their logistics and telematics division. This role involves managing enterprise customer relationships, ensuring smooth implementation of IoT and GPS solutions, and driving high customer satisfaction. The candidate will monitor operational KPIs, handle escalations, and coordinate between customers and internal product teams. It requires significant domain experience in telematics and strong stakeholder management capabilities.

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Experience

6-10 years

Function

Support

Work mode

Onsite, India

Company

Tier 2

What you will work on

Binary Semantics Ltd. is hiring a Team Lead for their logistics and telematics division. This role involves managing enterprise customer relationships, ensuring smooth implementation of IoT and GPS solutions, and driving high customer satisfaction. The candidate will monitor operational KPIs, handle escalations, and coordinate between customers and internal product teams. It requires significant domain experience in telematics and strong stakeholder management capabilities.

TAL's take

Quality 55/1005/5 clarityTier 2 company

Clear tier-2 role in the telematics domain with defined responsibilities and seniority.

Very well-defined responsibilities and specific technical domain expertise required for the role.

Must haves

  • 6-10 years experience in Customer Success or Key Account Management
  • Experience in Fleet Telematics, GPS, or IoT solutions
  • Strong understanding of GPS Tracking Systems and CAN bus
  • Excellent communication and stakeholder management skills
  • Ability to manage multiple enterprise accounts simultaneously

Tools and skills

gps tracking systemscan busfuel sensorsmdvrfleet operationsdriver monitoring systemsiot device deploymentscrm toolsticketing platforms

Nice to have: ai-based telematics, video analytics, vehicle diagnostics, telematics hardware.

About the company

Established mid-stage product/services company without flagship tier-1 status.

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