Service Delivery assistance (SDA)
The Service Delivery Administrator at Johnson Controls supports service delivery by coordinating operations, maintaining records, and ensuring SLA adherence. Responsibilities include tracking incidents in ticketing systems, facilitating stakeholder communication, and preparing performance reports. The role requires proficiency in MS Office and operational experience in a fast-paced environment. It focuses on process improvement, compliance, and maintaining high customer satisfaction.
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Experience
1-4 years
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Service Delivery Administrator at Johnson Controls supports service delivery by coordinating operations, maintaining records, and ensuring SLA adherence. Responsibilities include tracking incidents in ticketing systems, facilitating stakeholder communication, and preparing performance reports. The role requires proficiency in MS Office and operational experience in a fast-paced environment. It focuses on process improvement, compliance, and maintaining high customer satisfaction.
TAL's take
Solid established company with a clearly defined, though generic, operational support role.
The JD is very clearly scoped with specific administrative and operational responsibilities.
Salaries at Johnson Controls
16.6 LPA average
Based on 15 Grapevine salary entries for Johnson Controls.
Other roles
0 - 2 years | L2
7 LPA average
Range: 7 - 7 LPA
Engineering
2 - 4 years | L2
4 LPA average
Range: 4 - 4 LPA
Other roles
2 - 4 years | L2
11 LPA average
Range: 9 - 13 LPA
Other roles
4 - 6 years | NA
14 LPA average
Range: 14 - 14 LPA
Must haves
- 1-4 years of experience in service delivery, operations, or administrative roles
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency in MS Office
- Analytical mindset with attention to detail
Tools and skills
Nice to have: servicenow, jira, itil.
About the company
Johnson Controls is an established global industrial leader, though this specific role is likely a support/administrative function.
Posts mentioning Johnson Controls
Judge Rejects J&J's $10B Talc Settlement Proposal
- A U.S. bankruptcy judge has rejected Johnson & Johnson's $10 billion proposal to settle lawsuits alleging its talc products cause cancer. - This marks the third time J&J's bankruptcy strategy has failed in court, with the judge stating the company did not belong in bankruptcy. - The judge criticized the proposal for lacking sufficient support from affected women and for overreaching in releasing claims against non-bankrupt entities. - J&J stated it would not appeal but intends to return to the tort system to fight the claims. - Opponents argue that J&J, a wealthy company, should not use bankruptcy to avoid full accountability and prevent victims from having their day in court. Source: [Cnbc](https://www.cnbc.com/2025/04/01/us-judge-rejects-johnson-johnsons-10-billion-baby-powder-settlement.html), [The New York Times](https://www.nytimes.com/2025/03/31/business/johnson-johnson-bankruptcy-talc.html)
Remember Dwayne “Rock” Johnson?
I even forgot he exists. Blud was everywhere and suddenly nowhere. Saw some Netflix recommendation for Black Adam and then started where did this guy even go. Funny how these so called Celebrities need to be in constant limelight to be relevant. Came across an article the other day about another famous person passing away and people immediately reminiscing about that person’s work. Do you have something that people can remember you by? Maybe at work? Maybe at life?
Expected salary for full stack developer in johnson controls
Yoe - 4.3 Cctc - 10lpa Counter offer - 14.5 includes variable