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Salesforce BA

VirtusaHyderabad, IndiaPosted 20 May 2026

Virtusa is seeking an experienced Business Analyst to join their consultancy team, focusing on CRM systems. The role involves gathering business requirements, analyzing current processes, and delivering solutions that enhance client operations. Candidates must have extensive experience in CRM environments and the ability to bridge the gap between business objectives and technology. This position is based in Hyderabad and requires strong communication and analytical capabilities.

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Experience

7-10 years

Function

Business Development

Work mode

Onsite, India

Company

Tier 2

What you will work on

Virtusa is seeking an experienced Business Analyst to join their consultancy team, focusing on CRM systems. The role involves gathering business requirements, analyzing current processes, and delivering solutions that enhance client operations. Candidates must have extensive experience in CRM environments and the ability to bridge the gap between business objectives and technology. This position is based in Hyderabad and requires strong communication and analytical capabilities.

TAL's take

Quality 55/1005/5 clarityTier 2 company

Solid tier-2 consultancy role with well-defined seniority and scope for an experienced professional.

Clear and focused JD identifying responsibilities and required CRM domain expertise.

Salaries at Virtusa

14.4 LPA average

Based on 114 Grapevine salary entries for Virtusa.

View all salaries

Sales

0 - 2 years | T3

7 LPA average

Range: 7 - 7 LPA

Other roles

0 - 2 years | T3

5 LPA average

Range: 3 - 7 LPA

Operations

2 - 4 years | Tier 3

8 LPA average

Range: 8 - 8 LPA

Research

2 - 4 years | Tier 3

11 LPA average

Range: 11 - 11 LPA

Must haves

  • Proven experience as a Business Analyst in CRM projects
  • Strong understanding of CRM systems and functionalities
  • Excellent analytical and problem-solving skills
  • Effective communication with technical and non-technical stakeholders
  • Experience in requirements gathering and documentation

Tools and skills

crm systemsbusiness analysisrequirements gathering

Nice to have: agile, data analysis, reporting tools, project management.

About the company

Established global IT services and consulting company.

Posts mentioning Virtusa