ISSRRN000702 - Infra Tech Support Practitioner
This IT support role at Accenture services Pvt Ltd focuses on service desk management and production system availability. The practitioner will drive incident resolution, maintain clear communication, and manage disaster recovery procedures. Candidates should have a foundational understanding of service desk operations and a bachelor's degree. It is an entry-level position suitable for those looking to build expertise in IT service management.
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Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This IT support role at Accenture services Pvt Ltd focuses on service desk management and production system availability. The practitioner will drive incident resolution, maintain clear communication, and manage disaster recovery procedures. Candidates should have a foundational understanding of service desk operations and a bachelor's degree. It is an entry-level position suitable for those looking to build expertise in IT service management.
TAL's take
The role is for a standard IT support position at a large services company with clearly defined requirements and entry-level scope.
The responsibilities are clearly defined around service desk management, incident resolution, and disaster recovery procedures.
Must haves
- Beginner proficiency in Service Desk Management
- Minimum 0 years of experience
- Bachelor's Degree in relevant field
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a large global IT services firm, categorized as a tier-2 employer in the India engineering context.
Posts mentioning Accenture services Pvt Ltd
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Looking for a Job Change (Java Backend or Fullstack) serving notice 44 Days left
Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com