ISSRRN000716 - Infra Tech Support Practitioner Copy 13
This role is for an IT Support Practitioner at Accenture services Pvt Ltd, focusing on infrastructure tech support. Key responsibilities include managing the service desk, ensuring production system availability, and facilitating incident resolution. Candidates are required to have beginner proficiency in service desk management and a bachelor's degree. This is a foundational role aimed at building expertise in service desk operations and disaster recovery.
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Experience
0-0 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role is for an IT Support Practitioner at Accenture services Pvt Ltd, focusing on infrastructure tech support. Key responsibilities include managing the service desk, ensuring production system availability, and facilitating incident resolution. Candidates are required to have beginner proficiency in service desk management and a bachelor's degree. This is a foundational role aimed at building expertise in service desk operations and disaster recovery.
TAL's take
Generic IT support role at a large services company with low specific skill requirements.
Role description is clear but represents a standard IT support function with generic responsibilities.
Must haves
- Beginner proficiency in Service Desk Management
- Bachelor's Degree in relevant field of studies
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a large global services firm with a significant presence in India.
Posts mentioning Accenture services Pvt Ltd
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Looking for a Job Change (Java Backend or Fullstack) serving notice 44 Days left
Hi, my name is Vinay Kumar. I have 9 years of experience working as a Team Lead at Accenture. My core skills include: • Java • Microservices architecture • Angular for frontend • AWS cloud services I’m currently looking for opportunities in product-based companies, where I can contribute to high-impact, scalable systems and grow technically and professionally. If you have any referrals or know of openings in your network, I would truly appreciate your help. You can reach me at: medipalli.vinaykumar@gmail.com