Senior Associate Engineer / Associate Engineer (Premium Customer Support), InfoComm Infrastructure
DSTA is seeking an IT Support Engineer to provide premium technical support for senior VIP clients in Singapore. The role involves managing and troubleshooting IT infrastructure, hardware, and software systems to ensure seamless operations. Candidates should possess strong analytical skills and experience with Windows environments and general desktop troubleshooting. The position requires a focus on excellent service delivery and proactive problem solving.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
DSTA is seeking an IT Support Engineer to provide premium technical support for senior VIP clients in Singapore. The role involves managing and troubleshooting IT infrastructure, hardware, and software systems to ensure seamless operations. Candidates should possess strong analytical skills and experience with Windows environments and general desktop troubleshooting. The position requires a focus on excellent service delivery and proactive problem solving.
TAL's take
Solid organization in a government-linked context, though the role is a standard IT support position.
Role responsibilities and expectations are clearly defined, specifically focused on premium VIP support.
Must haves
- Diploma or above in Information Technology
- In-depth knowledge of Windows desktop OS
- Sound analytical and problem solving skills
- Good people management and communication skills
Tools and skills
Nice to have: printers, networking, tablets, phones, kvm, windows, mac, android, ios, active directory, group policy object, disk encryption, antivirus software.
About the company
DSTA is a established statutory board in Singapore, treated as a mid-tier equivalent for engineering.