Customer Service Representative - Emarati National
Quttainah Specialized Hospital is a premier cosmetic surgery institution in the Middle East seeking an Emirati national for a customer service representative role. The position involves managing patient inquiries, resolving concerns, and maintaining accurate service records in an on-site clinical environment. Candidates must be proficient in Arabic and English and demonstrate strong interpersonal communication skills. The role requires collaboration with healthcare teams to ensure an exceptional patient experience.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, UAE
Company
Tier 2
What you will work on
Quttainah Specialized Hospital is a premier cosmetic surgery institution in the Middle East seeking an Emirati national for a customer service representative role. The position involves managing patient inquiries, resolving concerns, and maintaining accurate service records in an on-site clinical environment. Candidates must be proficient in Arabic and English and demonstrate strong interpersonal communication skills. The role requires collaboration with healthcare teams to ensure an exceptional patient experience.
TAL's take
Solid regional institution with defined operational scope, though the role is entry-level and lacks specific salary or growth details.
Clear expectations and responsibilities for a customer service role, specific to the healthcare context.
Must haves
- Emirati national
- Experience in customer service or support
- Proficiency in Arabic and English (written and spoken)
- Strong interpersonal and communication skills
- Basic computer and administrative skills
Tools and skills
About the company
Established specialized hospital in the region, unfamiliar to global tier-1 criteria, defaulting to tier-2.