Applications Support Senior Analyst – Assistant Vice President
The Applications Support Senior Analyst at Citi is a seasoned professional responsible for the stability and efficiency of production application systems. You will manage daily operations, perform system monitoring, resolve technical issues, and act as a liaison between business users and technical teams. The role requires deep analytical skills to assess risks and improve support processes. Candidates should have 5-8 years of experience in application support and the ability to drive incident resolution.
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Experience
5-8 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Applications Support Senior Analyst at Citi is a seasoned professional responsible for the stability and efficiency of production application systems. You will manage daily operations, perform system monitoring, resolve technical issues, and act as a liaison between business users and technical teams. The role requires deep analytical skills to assess risks and improve support processes. Candidates should have 5-8 years of experience in application support and the ability to drive incident resolution.
TAL's take
Solid role at a global bank, providing clear stability and support scope for experienced professionals.
Clear and coherent description of an application support lifecycle role within a large enterprise.
Must haves
- 5-8 years experience in an Application Support role
- Experience installing, configuring or supporting business applications
- Ability to explain technical issues in simple terms
- Demonstrated analytical skills
- Knowledge of issue tracking and problem management tools
Tools and skills
Nice to have: programming languages.
About the company
Global financial institution with extensive technology operations.