Quality Assurance (Revenue Cycle Management)
Calpion Inc. is seeking a Quality Assurance Analyst to support their Revenue Cycle Management operations in the healthtech domain. The role involves auditing work performed by AR callers, reviewing call quality, and providing remedial feedback to ensure high service standards. Candidates must possess significant experience in medical billing and AR calling processes. The position is based in Coimbatore or Bengaluru and requires full-time onsite attendance.
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Experience
5+ years
Function
Quality Assurance
Work mode
Onsite, India
Company
Tier 2
What you will work on
Calpion Inc. is seeking a Quality Assurance Analyst to support their Revenue Cycle Management operations in the healthtech domain. The role involves auditing work performed by AR callers, reviewing call quality, and providing remedial feedback to ensure high service standards. Candidates must possess significant experience in medical billing and AR calling processes. The position is based in Coimbatore or Bengaluru and requires full-time onsite attendance.
TAL's take
Stable mid-tier company with a clearly defined QA role in a niche healthcare domain, though specific technical stack is limited.
The JD clearly defines the QA scope for RCM processes, although it lacks specific software tooling details.
Must haves
- 5+ years of experience
- 1+ year as a Quality Controller for AR
- Deep knowledge of medical billing
- Experience in end-to-end healthcare process and AR calling for audit
- Ability to adapt to new situational challenges
Tools and skills
Nice to have: typing skills.
About the company
Established mid-sized technology firm with 18 years of operations and various domain specializations.