Associate I, Production Operations
FIS is seeking a Production Operations Associate to ensure the stability and performance of critical financial systems. The role focuses on monitoring production environments, resolving incidents, and performing root cause analysis. Candidates will use SQL for data investigation and support operational reporting processes. This is a collaborative role working with technology and business teams to maintain high system availability.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 2
What you will work on
FIS is seeking a Production Operations Associate to ensure the stability and performance of critical financial systems. The role focuses on monitoring production environments, resolving incidents, and performing root cause analysis. Candidates will use SQL for data investigation and support operational reporting processes. This is a collaborative role working with technology and business teams to maintain high system availability.
TAL's take
Stable role at a well-known global fintech firm with clearly defined operational responsibilities.
Clear and focused JD describing operational support, incident resolution, and monitoring duties.
Salaries at FIS
15.5 LPA average
Based on 2 Grapevine salary entries for FIS.
Other roles
2 - 4 years | L1
7 LPA average
Range: 7 - 7 LPA
Other roles
12 - 14 years
24 LPA average
Range: 24 - 24 LPA
Must haves
- Experience in production operations or production support for enterprise systems
- Strong troubleshooting and incident management skills in live environments
- Hands-on experience using SQL for data analysis and issue investigation
- Understanding of application support, batch processing, and system monitoring
- Ability to follow defined operational processes
- Effective communication skills
Tools and skills
Nice to have: it service management, monitoring tools, alerting tools, job scheduling tools.
About the company
FIS is an established global fintech company but does not meet the specific criteria for the Tier 1 global list.