Sr Specialist - Customer Success
Netradyne is seeking a Customer Success Specialist to join their fleet safety technology team in Bengaluru. The role focuses on managing a large customer portfolio using tech-touch and scaled engagement strategies to drive NRR and expansion. Candidates will utilize data to predict risk, improve adoption, and foster long-term customer relationships. Experience with Gainsight and Salesforce is required to support these data-driven retention efforts.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
2-4 years
Function
Support
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Netradyne is seeking a Customer Success Specialist to join their fleet safety technology team in Bengaluru. The role focuses on managing a large customer portfolio using tech-touch and scaled engagement strategies to drive NRR and expansion. Candidates will utilize data to predict risk, improve adoption, and foster long-term customer relationships. Experience with Gainsight and Salesforce is required to support these data-driven retention efforts.
TAL's take
Solid role at a recognizable growth-stage company with clear responsibilities and KPIs, though not a top-tier global or major Indian unicorn brand.
The JD is highly specific with clearly defined responsibilities, required stack, and success metrics like NRR and CES.
Salaries at Netradyne
51.3 LPA average
Based on 3 Grapevine salary entries for Netradyne.
Other roles
0 - 2 years
14 LPA average
Range: 14 - 14 LPA
Other roles
10 - 12 years | L6
70 LPA average
Range: 65 - 75 LPA
Must haves
- 2-4 years in Customer Success or Account Management
- Experience in a SaaS company
- Revenue ownership mindset
- Scaled Customer Success expertise
- Analytical and data-driven capabilities
- Proficiency with Gainsight and Salesforce
Tools and skills
About the company
Netradyne is a well-funded growth-stage AI company in the fleet safety space, fitting the criteria for an established mid-stage startup.