Managed Services Consultant
Sprinklr is seeking a Managed Services Consultant to join their enterprise software team in Gurugram. The role involves managing and optimizing client configurations on the Sprinklr CCaaS and contact center intelligence platform. You will lead engagements, provide technical guidance, and ensure clients derive maximum value from the unified CXM product suite. Ideal candidates possess experience with contact center technologies and a strong technical background in SaaS deployment.
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Experience
2-4 years
Function
Consulting
Work mode
Onsite, India
Company
Tier 2
What you will work on
Sprinklr is seeking a Managed Services Consultant to join their enterprise software team in Gurugram. The role involves managing and optimizing client configurations on the Sprinklr CCaaS and contact center intelligence platform. You will lead engagements, provide technical guidance, and ensure clients derive maximum value from the unified CXM product suite. Ideal candidates possess experience with contact center technologies and a strong technical background in SaaS deployment.
TAL's take
Strong product company with clear domain focus and well-defined responsibilities for a managed services consultant.
Clear expectations regarding CCaaS platform management, client support, and configuration tasks.
Salaries at Sprinklr
30.5 LPA average
Based on 89 Grapevine salary entries for Sprinklr.
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Must haves
- Business-level fluency in English
- 2-4 years experience in CCaaS delivery or deployment
- Cloud Contact Center platform experience
- Experience in contact center channels and automation
- Enterprise Software deployment experience
- Strong technical and communication skills
Tools and skills
Nice to have: saas implementation, sprinklr platform, cxm platforms.
About the company
Established enterprise software company and unicorn, widely recognized in the CXM space.
Posts mentioning Sprinklr
Sprinklr
How is implementation consultant as a role at sprinklr
Sprinklr Product Engineer
So, I have a full time offer to join Sprinklr as a product engineer next summer (on campus sde-1 offer). How’s the culture, growth and WLB at the company?
AMA Sprinklr Product Engineering intern
Ask me anything you want.