ISSRRN000577 - Application Tech Support Practitioner Copy 04
Accenture services Pvt Ltd is seeking an Application Tech Support Practitioner to assist in maintaining production system availability. The role involves incident and outage resolution, service restoration, and establishing disaster recovery procedures. The candidate requires foundational knowledge in Service Desk Management. Experience in troubleshooting and technical communication is considered an advantage for this support-focused position.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
Accenture services Pvt Ltd is seeking an Application Tech Support Practitioner to assist in maintaining production system availability. The role involves incident and outage resolution, service restoration, and establishing disaster recovery procedures. The candidate requires foundational knowledge in Service Desk Management. Experience in troubleshooting and technical communication is considered an advantage for this support-focused position.
TAL's take
Tier 2 company with a fairly generic, entry-level support role description.
Broad, non-technical support role description with generic task requirements.
Must haves
- Beginner proficiency in Service Desk Management
Tools and skills
Nice to have: customer support, troubleshooting, communication skills, problem solving, technical documentation.
About the company
Global consultancy with established operations in India.
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