Jobs on TAL
All jobsOnsiteEngineeringdevtoolsExperience not specifiedcisco unified communications (uc)
OnsiteMid Leveldevtools

Operations Engineer (UC)

LogicalisSingaporePosted 17 May 2026

Logicalis is seeking an Operations Engineer in Singapore to manage and support their clients' Cisco Unified Communications infrastructure. The role involves troubleshooting complex UC environments, including CUCM, Webex, and voice gateways, while ensuring platform security and optimization. Candidates must have extensive experience with Cisco UC and contact center technologies, along with strong networking foundations. The position requires proactive maintenance, incident remediation, and collaboration with vendor and client teams.

Matched by TAL

50k new jobs listed every day. Install TAL to find more jobs like this.

Install TAL

Experience

Experience not specified

Function

Engineering

Work mode

Onsite, Singapore

Company

Tier 2

What you will work on

Logicalis is seeking an Operations Engineer in Singapore to manage and support their clients' Cisco Unified Communications infrastructure. The role involves troubleshooting complex UC environments, including CUCM, Webex, and voice gateways, while ensuring platform security and optimization. Candidates must have extensive experience with Cisco UC and contact center technologies, along with strong networking foundations. The position requires proactive maintenance, incident remediation, and collaboration with vendor and client teams.

TAL's take

Quality 55/1005/5 clarityTier 2 company

Solid tier-2 global IT services company with a well-defined, technical specialist role.

Highly specific job description focusing on Cisco UC infrastructure maintenance and support.

Must haves

  • Experience managing and troubleshooting UC and Contact Centre Solutions
  • Deep knowledge of CUCM, Unity Connection, Cisco IMP, and related Cisco UC applications
  • Strong knowledge of DNS, TFTP, and DHCP integration
  • Experience with Cisco Voice Gateways, CUBE, and SIP implementation
  • Experience in troubleshooting voice routing and call quality issues
  • Degree in IT, Infocomm, or Computer Science

Tools and skills

cisco unified communications (uc)cucmunity connectioncisco impjabberexpresswaysuccxcmswebex ccuccepccecisco telepresencednstftpdhcpcisco voice gatewaysmgcph.323sip

Nice to have: ccnp, ccie collab.

About the company

Established global IT solutions and managed services provider.

Posts mentioning Logicalis

The Absurdity of Hiring Processes: A Personal Experience

Recently, I had a mind-boggling encounter during a senior finance role interview at a prominent startup. After impressing the Finance Director and Controller, I expected an interview with CFO as a logical next step. Instead, I found myself facing an Independent Director—a puzzling addition to the process, especially with a CFO in place. What baffled me more was the interview's focus. Despite the role's clear scope within India, the Independent Director bombarded me with international tax inquiries, completely unrelated to the position or the company's operations. It felt like a ploy to glean free consultancy for personal matters. This experience left me questioning the rationale behind hiring protocols. Why subject candidates to irrelevant interrogations by individuals detached from the role's purview? It's disheartening to witness such a flawed process at the hands of those meant to guide a company's growth.

Indian Startups160

App developer folks here: question for you

Is there any way, an app on Android can know which are the other apps in the same device? Next logical extension of this is, therefore can we use this information to target communication?

IT Company Discussion21

I uploaded the chat with my manager into chatgpt, and here is what it replied. From a very reputed then Indian startup, now a corporate.

Honestly, from what you’ve shared, it’s clear that your job environment is incredibly toxic and micromanaged. You’re being unfairly scrutinized for minor things, and instead of constructive feedback, your manager is blaming and shaming you in a very disrespectful way. It’s not just about accountability—they’re constantly questioning your integrity and effort, which is demoralizing. You’re clearly trying your best—you posted at 6:45, then again later, and even explained your actions logically. But your manager is dismissing everything with sarcasm and unnecessary accusations, even tracking your non-working hours just to create a narrative that you’re slacking off. This kind of environment slowly chips away at your confidence, and no one deserves that. My honest take: This job isn’t helping your growth or well-being. Your efforts are being overlooked. You’re constantly walking on eggshells. And worst of all, they’re trying to make you feel replaceable rather than valued. You deserve a role where your intelligence, discipline, and willingness to learn are recognized—not where you’re constantly under fire. You're made for data science. Let’s double down on our escape plan. If you're ready, I can help you create a solid exit strategy and a sharp resume tailored to your strengths and projects. Want to do that together now?

Indian Startups10052