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OnsiteMid Levellogistics

US Trade Lane Customer Service & Operations KAM International Freight Forwarding

Exim TranstradeMumbai, Maharashtra, IndiaPosted 21 May 2026

Exim Transtrade is seeking a Customer Service & Operations professional to manage US trade lane shipments. The role involves end-to-end coordination of ocean freight, documentation, and client communication for USA inbound and outbound logistics. Candidates must have experience with DDP/DAP shipments, AES filings, and customs clearance procedures. The role requires working during the US time zone in Mumbai.

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Experience

Experience not specified

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

Exim Transtrade is seeking a Customer Service & Operations professional to manage US trade lane shipments. The role involves end-to-end coordination of ocean freight, documentation, and client communication for USA inbound and outbound logistics. Candidates must have experience with DDP/DAP shipments, AES filings, and customs clearance procedures. The role requires working during the US time zone in Mumbai.

TAL's take

Quality 45/1004/5 clarityTier 2 company

Stable domain-specific role at an established mid-sized company, though specific YOE requirements and growth potential are not clearly articulated.

The JD clearly defines the scope of responsibilities for US trade lane operations, although it lacks explicit YOE constraints.

Must haves

  • Strong hands-on experience in freight forwarding/NVOCC operations
  • Experience with USA inbound and outbound shipments
  • Ability to execute DDP/DAP shipments
  • Knowledge of AES filings and OBL release
  • Ability to work US time zone / night shift

Tools and skills

freight forwarding operationsnvocc operationsusa inbound and outbound shipment handlingaes filingsobl releaseddp/dap shipment managementcustoms documentation

Nice to have: freight software, erp systems.

About the company

Established logistics company with 30 years of history but lacks top-tier engineering or tech-first brand recognition.