ESaaS Salesforce Solution Architect (Service Cloud)
Zensar Technologies is hiring a Salesforce Solution Architect to lead end-to-end Service Cloud design and delivery. This role involves translating complex business needs into scalable architectures, managing development teams, and ensuring technical governance. The ideal candidate possesses deep expertise in Service Cloud, Omni-Channel routing, and Salesforce integration patterns. You will bridge the gap between business stakeholders and technical execution teams.
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Experience
15+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Zensar Technologies is hiring a Salesforce Solution Architect to lead end-to-end Service Cloud design and delivery. This role involves translating complex business needs into scalable architectures, managing development teams, and ensuring technical governance. The ideal candidate possesses deep expertise in Service Cloud, Omni-Channel routing, and Salesforce integration patterns. You will bridge the gap between business stakeholders and technical execution teams.
TAL's take
Role requires significant experience and depth in Salesforce architecture within a large, established service firm.
Clear requirements, defined responsibilities, and specific Salesforce certification mandates.
Salaries at Zensar Technologies
17.0 LPA average
Based on 1 Grapevine salary entries for Zensar Technologies.
Other roles
14 - 16 years
17 LPA average
Range: 17 - 17 LPA
Must haves
- 15+ years of overall IT experience
- 8+ years in Salesforce ecosystem
- 5+ years in Solution Architect role
- Expertise in Salesforce Service Cloud
- Salesforce Service Cloud Consultant certification
Tools and skills
Nice to have: salesforce system architect, salesforce application architect, einstein, platform developer i, platform developer ii.
About the company
Established global IT services company and part of the RPG Group.
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