Engineering Manager - Digital
Five9 is seeking an Engineering Manager to build a new full-stack team in India focused on AI-driven digital contact center experiences. You will lead the roadmap, architecture, and development of messaging and chat features within a multi-tenant SaaS environment. The role requires deep technical expertise in Java and React, combined with significant leadership experience in high-growth environments. You will collaborate cross-functionally to ensure scalability, security, and the delivery of delightful customer experiences.
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Experience
10+ years
Function
Engineering
Work mode
Onsite, India
Company
Tier 2
What you will work on
Five9 is seeking an Engineering Manager to build a new full-stack team in India focused on AI-driven digital contact center experiences. You will lead the roadmap, architecture, and development of messaging and chat features within a multi-tenant SaaS environment. The role requires deep technical expertise in Java and React, combined with significant leadership experience in high-growth environments. You will collaborate cross-functionally to ensure scalability, security, and the delivery of delightful customer experiences.
TAL's take
Solid tier-2 company with a well-scoped engineering management role focused on building a team from scratch.
Clear expectations, defined technical requirements, and specific domain focus on digital contact center and AI features.
Salaries at Five9
25.0 LPA average
Based on 1 Grapevine salary entries for Five9.
Other roles
2 - 4 years | P3
25 LPA average
Range: 25 - 25 LPA
Must haves
- 10+ years of software engineering experience
- At least 3 years in a leadership role
- Proven track record building and scaling AI-powered SaaS products
- Expertise in cloud computing and microservices-based development
- Hands-on experience with Java and React
Tools and skills
Nice to have: whatsapp business api, instagram api.
About the company
Established cloud contact center software provider, not a global top-tier tech giant but a recognized industry player.
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