Customer Success Associate
Unacademy is seeking a Customer Success Associate to join their edtech platform in Bengaluru. The role involves resolving learner queries via multiple channels and ensuring high-quality user experiences. Candidates should possess strong communication and problem-solving skills and be able to navigate a fast-paced environment. This is an entry-level position suitable for graduates.
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Experience
0+ years
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
Unacademy is seeking a Customer Success Associate to join their edtech platform in Bengaluru. The role involves resolving learner queries via multiple channels and ensuring high-quality user experiences. Candidates should possess strong communication and problem-solving skills and be able to navigate a fast-paced environment. This is an entry-level position suitable for graduates.
TAL's take
Solid tier-1 company, though the role is a standard entry-level customer support position.
Role responsibilities are clear and typical for customer support, providing a good understanding of daily expectations.
Salaries at Unacademy
21.3 LPA average
Based on 89 Grapevine salary entries for Unacademy.
Human Resources
0 - 2 years | Analyst
3 LPA average
Range: 2 - 4 LPA
Operations
0 - 2 years | Analyst
2 LPA average
Range: 2 - 2 LPA
Marketing
0 - 2 years | Analyst
7 LPA average
Range: 7 - 7 LPA
Product Management
0 - 2 years | Analyst
20 LPA average
Range: 20 - 20 LPA
Must haves
- Excellent communication skills
- Strong problem-solving abilities
- Empathetic, patient, and customer-obsessed
- Ability to work independently with minimal supervision
- Graduate from any stream
About the company
Unacademy is a well-known edtech unicorn in India.
Posts mentioning Unacademy
So Unacademy fires Karan Sangwan, just because he asked people to choose educated leaders. What exactly is wrong in what he said here? It was not against any political party per se.
But then Sanghis get so rattled when any one talks about having educated leaders. First it was poor Kajol, now its Karan Sangwan , neither of them took any name per se, but that was enough for Sanghis to pounce on them, troll them endlessly and even doxx them.
100th Layoff at Unacademy..
Unacademy will soon have an 100th Layoff. Best of luck Floks
Unacademy co founder does not like his tutors to take a political stance, only he has the right to do so.