Customer Support Manager - Talent
Rippling is seeking a Customer Support Manager in Bengaluru to lead a high-performing support team. The role focuses on people management, performance tracking, and talent enablement for early-career hires. You will collaborate cross-functionally to drive customer experience improvements and process optimizations. The position requires previous management experience and the ability to work in US time zones.
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Experience
6-9 years
Function
Support
Work mode
Hybrid, India
Company
Tier 1
What you will work on
Rippling is seeking a Customer Support Manager in Bengaluru to lead a high-performing support team. The role focuses on people management, performance tracking, and talent enablement for early-career hires. You will collaborate cross-functionally to drive customer experience improvements and process optimizations. The position requires previous management experience and the ability to work in US time zones.
TAL's take
Tier 1 company with clearly defined management responsibilities and team development focus.
The JD clearly delineates management, operational, and enablement responsibilities for a support function.
Salaries at Rippling
52.7 LPA average
Based on 39 Grapevine salary entries for Rippling.
Program & Project Management
0 - 2 years | L3
10 LPA average
Range: 10 - 10 LPA
Other roles
0 - 2 years | L3
36 LPA average
Range: 10 - 50 LPA
Engineering
2 - 4 years | L6
45 LPA average
Range: 40 - 50 LPA
Other roles
2 - 4 years | L6
43 LPA average
Range: 9 - 75 LPA
Must haves
- 6-9 years of experience in customer support or customer-facing teams
- 3-5 years of people management experience
- Experience developing early-career cohorts
- Prior night shift experience
- Flexibility to work in US time zones
Tools and skills
About the company
High-growth unicorn with significant funding and strong global engineering brand.
Posts mentioning Rippling
DM for referrals
https://www.business-standard.com/technology/tech-news/us-based-hr-tech-company-rippling-to-expand-in-india-ceo-parker-conrad-124021401482_1.html See careers site https://www.rippling.com/careers
Need referral for SDE 1 at Rippling
Hi all, I am currently working as a Embedded Software Engineer at Texas Instruments(YoE: 1 year) and I want to work as a SDE. I saw a opening for SDE 1 at Rippling (link: https://ats.rippling.com/rippling/jobs/4c3bce21-1608-4520-9d41-a8d45bd8f4ab?jobSite=LinkedIn) If anyone is willing to refer me, please let me know in the comments or in DM. I will share my details and resume with you. Thank you
Work culture at Rippling
Have heard very negative feedback from ex employees in my circle. They just seem to be hiring and firing frequently.