Executive, Voice & Virtual- Inbound calls (Arabic)- UAE national
Standard Chartered is seeking a Customer Service Executive for their inbound call operations in Dubai. The role involves managing inbound and outbound calls, resolving customer queries, and processing banking requests while maintaining high performance metrics. Candidates must be fluent in both Arabic and English, proficient in CRM and Excel, and committed to banking regulatory compliance. This position is ideal for individuals looking to build a career in a diverse, values-driven international banking environment.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
Experience not specified
Function
Support
Work mode
Onsite, UAE
Company
Tier 1
What you will work on
Standard Chartered is seeking a Customer Service Executive for their inbound call operations in Dubai. The role involves managing inbound and outbound calls, resolving customer queries, and processing banking requests while maintaining high performance metrics. Candidates must be fluent in both Arabic and English, proficient in CRM and Excel, and committed to banking regulatory compliance. This position is ideal for individuals looking to build a career in a diverse, values-driven international banking environment.
TAL's take
Tier 1 institution but the role is a standard inbound customer service position.
Very clear responsibilities focused on inbound call handling and customer support in a banking context.
Salaries at Standard Chartered
22.6 LPA average
Based on 90 Grapevine salary entries for Standard Chartered.
Engineering
0 - 2 years | 8A
12 LPA average
Range: 7 - 17 LPA
Finance
0 - 2 years | 8A
24 LPA average
Range: 24 - 24 LPA
Other roles
0 - 2 years | 8A
10 LPA average
Range: 3 - 15 LPA
Operations
2 - 4 years | 8A
4 LPA average
Range: 4 - 4 LPA
Must haves
- Arabic and English speaking skills
- Prior customer service or sales experience
- Proficiency in Excel
- Ability to navigate multiple systems
- Strong communication and interpersonal skills
Tools and skills
About the company
Global international bank with a strong established brand.
Posts mentioning Standard Chartered
What’s a standard notice period length these days?
Is the offer below market standard?
I have 2.5 YOE in internal audit and I got an offer from EY India for the role of associate consultant with Fixed CTC as 7.5 LPA. Is it below market standard?
What is current market standard salary for Principal Software Engineer in R&D in Bengaluru
For 12 years experience in R&D in Software MNC in Bengaluru with position “Principal Software Engineer” what should be ideal total CTC , Base salary ? + bonus ? + ESOP ? If total CTC is below 50 lacks should one look for an another organisation for better CTC