Customer Service Representative
Alankaram is seeking a Sales Coordinator to support their Bengaluru showroom operations. The role focuses on managing customer follow-ups, order tracking, and maintaining CRM accuracy. Candidates are expected to be proficient in Excel, Google Sheets, and CRM tools. This is a critical support function aimed at enhancing team sales conversions and customer experience.
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Experience
2-5 years
Function
Sales
Work mode
Onsite, India
Company
Tier 2
What you will work on
Alankaram is seeking a Sales Coordinator to support their Bengaluru showroom operations. The role focuses on managing customer follow-ups, order tracking, and maintaining CRM accuracy. Candidates are expected to be proficient in Excel, Google Sheets, and CRM tools. This is a critical support function aimed at enhancing team sales conversions and customer experience.
TAL's take
Stable, well-defined role at a reputable niche furniture brand, though scope is largely operational/administrative.
Very clear responsibilities covering customer follow-ups, order management, CRM usage, and reporting with defined KPIs.
Watchouts
- 6-day work week
- occasional extended hours during peak periods
Must haves
- Graduate in Commerce, Business, or related field
- 2–5 years experience in sales coordination or customer handling
- Strong follow-up and communication skills
- Working knowledge of Excel, Google Sheets, and CRM tools
- Highly organized, detail-oriented, and disciplined
Tools and skills
About the company
Premium niche retail brand, established operations, but lacks global or large-scale tech/unicorn brand presence.