Analyst Lead, Business Systems Analysis
FIS is seeking a lead business systems analyst for their fintech transformation team. The role involves managing process re-engineering, digital transformation, and AI enablement across complex contact center landscapes. Candidates must possess deep experience in BFSI/payments domains and demonstrate strong stakeholder management and storytelling capabilities. This position is based in Gurugram and requires a bachelor's degree in computer science.
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Experience
8-10 years
Function
Consulting
Work mode
Onsite, India
Company
Tier 2
What you will work on
FIS is seeking a lead business systems analyst for their fintech transformation team. The role involves managing process re-engineering, digital transformation, and AI enablement across complex contact center landscapes. Candidates must possess deep experience in BFSI/payments domains and demonstrate strong stakeholder management and storytelling capabilities. This position is based in Gurugram and requires a bachelor's degree in computer science.
TAL's take
Solid role at a large, established fintech firm with well-defined responsibilities, though the domain is more consulting/operational than core engineering.
Clear and well-defined scope focusing on business transformation and systems analysis within BFSI contexts.
Salaries at FIS
15.5 LPA average
Based on 2 Grapevine salary entries for FIS.
Other roles
2 - 4 years | L1
7 LPA average
Range: 7 - 7 LPA
Other roles
12 - 14 years
24 LPA average
Range: 24 - 24 LPA
Must haves
- 8-10 years experience in transformation, process improvement, or operations excellence
- Experience in BFSI, payments, contact center, or BPO environments
- Strong analytical skills for complex problem solving
- Proven experience in process assessment and redesign
- Strong documentation and storytelling skills
- Bachelor of Computer Science
Tools and skills
Nice to have: rpa, ai, analytics, iva, unified desktop, pmp certification, ai/rpa certification.
About the company
FIS is an established global fintech services company but does not match the specific Tier 1 product-led engineering brand list.