Parent Experience Associate
The Parent Experience Associate at Sportyze acts as the primary point of contact for families, managing the end-to-end parent journey. Responsibilities include handling inbound enquiries, converting leads into admissions, managing renewals, and maintaining CRM records. The role requires proficiency in WhatsApp Business and Excel, with a strong focus on sales targets. This position is based on-site in Gurugram or Ghaziabad and demands excellent communication skills.
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Experience
0-3 years
Function
Sales
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Parent Experience Associate at Sportyze acts as the primary point of contact for families, managing the end-to-end parent journey. Responsibilities include handling inbound enquiries, converting leads into admissions, managing renewals, and maintaining CRM records. The role requires proficiency in WhatsApp Business and Excel, with a strong focus on sales targets. This position is based on-site in Gurugram or Ghaziabad and demands excellent communication skills.
TAL's take
Defined role in a niche fitness education segment, though the company is relatively small and unfamiliar.
Very clear scope regarding sales, parent management, and administrative responsibilities for a specific facility.
Must haves
- Experience in admissions, education sales, or parent relations
- Exceptional communication skills
- Ability to build trust with parents
- Proficiency in WhatsApp Business and CRM tools
- Comfortable with targets and KPIs
Tools and skills
About the company
Unfamiliar company, default mid-tier.