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Support Engineering Manager, AEP

AmazonBengaluru, Karnataka, IndiaPosted 20 May 2026

Amazon is hiring a Support Engineering Manager for their AEP payments team in Bengaluru. The role involves managing a team of engineers, defining operational roadmaps, and driving improvements in system availability and scalability. Candidates are expected to have experience with large-scale distributed systems and a strong focus on operational excellence. This position offers the opportunity to lead complex security and infrastructure initiatives within a major product division.

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Experience

Experience not specified

Function

Engineering

Work mode

Onsite, India

Company

Tier 1

What you will work on

Amazon is hiring a Support Engineering Manager for their AEP payments team in Bengaluru. The role involves managing a team of engineers, defining operational roadmaps, and driving improvements in system availability and scalability. Candidates are expected to have experience with large-scale distributed systems and a strong focus on operational excellence. This position offers the opportunity to lead complex security and infrastructure initiatives within a major product division.

TAL's take

Quality 85/1004/5 clarityTier 1 company

High-caliber tier-1 company with clear people-management and operational leadership scope.

The JD is clear about management and operational expectations, though it lacks specific stack requirements beyond general cloud/devops skills.

Salaries at Amazon

25.8 LPA average

Based on 3,341 Grapevine salary entries for Amazon.

View all salaries

Engineering

0 - 2 years | L3

16 LPA average

Range: 2 - 32 LPA

Engineering

2 - 4 years | L4

26 LPA average

Range: 0 - 100 LPA

Engineering

4 - 6 years | L5

33 LPA average

Range: 2 - 66 LPA

Engineering

6 - 8 years | L4

43 LPA average

Range: 5 - 91 LPA

Must haves

  • Bachelor's degree in Computer Science or related technical discipline
  • Ability to hire, develop, and promote engineers
  • Experience defining roadmaps and delivering results with stakeholders
  • Experience in written and verbal communication for technical and non-technical audiences
  • Experience defining metrics for team progress and operational excellence

Tools and skills

cloud infrastructuredistributed systemsscriptingautomationdeployment life cycle

About the company

Amazon is a global FAANG tier-1 company with a strong engineering brand.

Posts mentioning Amazon