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ESaaS - Salesforce Technical Consultant

Zensar TechnologiesPune, Maharashtra, IndiaPosted 18 May 2026

Zensar Technologies is seeking a Senior Salesforce Technical Consultant to drive architecture and delivery for Service Cloud implementations. The role focuses on building automated workflows using Einstein Bots and advanced routing configurations. Candidates will work across the full project lifecycle, from design to go-live. You will collaborate with development teams to deliver end-to-end technical solutions.

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Experience

6+ years

Function

Engineering

Work mode

Onsite, India

Company

Tier 2

What you will work on

Zensar Technologies is seeking a Senior Salesforce Technical Consultant to drive architecture and delivery for Service Cloud implementations. The role focuses on building automated workflows using Einstein Bots and advanced routing configurations. Candidates will work across the full project lifecycle, from design to go-live. You will collaborate with development teams to deliver end-to-end technical solutions.

TAL's take

Quality 60/1005/5 clarityTier 2 company

Solid role at an established mid-tier services company with clear technical requirements and career expectations.

The JD provides a precise list of mandatory Salesforce skills and project lifecycle responsibilities.

Salaries at Zensar Technologies

17.0 LPA average

Based on 1 Grapevine salary entries for Zensar Technologies.

View all salaries

Other roles

14 - 16 years

17 LPA average

Range: 17 - 17 LPA

Must haves

  • Salesforce Service Cloud expertise
  • Omni-Channel, Queue-Based, and Skill-Based Routing
  • Einstein Bots and Einstein Case Classification
  • Salesforce Administrator certification
  • 4+ years in Salesforce ecosystem

Tools and skills

salesforce service cloudomni-channel routingqueue-based routingskill-based routingeinstein botseinstein case classificationapexlwcflowsrest/soap apissalesforce administrator

Nice to have: salesforce platform developer i.

About the company

Established global IT services and digital solutions provider, part of the RPG Group.

Posts mentioning Zensar Technologies

9 YOE - 24 LPA. Zensar

Hello How much does zensar generally offer for ETL developers with 8-10 yoe?

Salary Discussion40

Zensar – Repeated short allocations without client onboarding (Need advice)

Hi everyone, I joined Zensar in the last week of January and was allocated to an MMC project for 15 days. After that, I moved to bench briefly, and now the same allocation is extended till month end — but still no client interview, onboarding, or credentials. Manager says profile is shared and waiting for client confirmation. Meanwhile, I’m being advised to prepare for other internal Azure DevOps opportunities (Pune etc.). A few colleagues mentioned that repeated short allocations sometimes indicate uncertainty in client confirmation. I’d like to understand: • After such repeated short-term allocations, what usually happens? • Is this a red flag or normal client ramp-up process? • Should I push strongly for other internal projects now? Looking for practical insights from those who’ve experienced similar allocation patterns. Thanks.

IT Company Discussion01

Zensar Bench – Internal vs External Job Search Advice

Hi everyone, I’ve been on bench in Zensar for about 1 month now (joined recently). Currently hearing that Azure openings are limited, and internally they are suggesting to consider other cloud roles (AWS/GCP) or even relocation to Pune for better opportunities. 👉 My question: Should I focus on internal opportunities (other cloud / other locations)? Or is it better to start looking outside immediately? Would really appreciate suggestions from people who’ve been in a similar situation. Thanks 🙏

IT Company Discussion30