Сътрудник Обслужване на клиенти (позиция по заместване - 2 години)
JYSK Bulgaria is hiring a Customer Service Representative for a 2-year replacement position at their Bozhurishte office. The role involves managing customer inquiries via phone, email, chat, and social media with a focus on resolving issues and maintaining high service standards. Candidates must possess strong communication skills, empathy, and computer literacy. The role operates on a hybrid/flexible basis and includes various corporate benefits.
50k new jobs listed every day. Install TAL to find more jobs like this.
Experience
Experience not specified
Function
Support
Work mode
Hybrid, Bulgaria
Company
Tier 2
What you will work on
JYSK Bulgaria is hiring a Customer Service Representative for a 2-year replacement position at their Bozhurishte office. The role involves managing customer inquiries via phone, email, chat, and social media with a focus on resolving issues and maintaining high service standards. Candidates must possess strong communication skills, empathy, and computer literacy. The role operates on a hybrid/flexible basis and includes various corporate benefits.
TAL's take
Solid multinational retail employer with good benefits, though the role is entry-level support.
Clear description of responsibilities and expectations for a customer service role.
Must haves
- High level of empathy and professional dialogue skills
- Ability to prioritize and systematize tasks
- Availability for shifts between 08:30 – 19:00, Monday to Saturday
- High level of language literacy in Bulgarian
- Good computer literacy
Tools and skills
Nice to have: english.
About the company
JYSK is a large international retail chain, but this is a localized customer support role.