Account Head - Growth (South India Region)
Infobip is seeking an Account Head for the South India region to drive growth within its cloud communication platform business. The role involves managing key client relationships, driving cross-sales, and ensuring high customer health metrics. You will coordinate with internal technical and support teams to meet client expectations and influence product strategy. The position requires strong analytical capabilities and effective stakeholder management.
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Experience
Experience not specified
Function
Business Development
Work mode
Hybrid, India
Company
Tier 2
What you will work on
Infobip is seeking an Account Head for the South India region to drive growth within its cloud communication platform business. The role involves managing key client relationships, driving cross-sales, and ensuring high customer health metrics. You will coordinate with internal technical and support teams to meet client expectations and influence product strategy. The position requires strong analytical capabilities and effective stakeholder management.
TAL's take
Solid tier-2 global company with clear account management ownership and growth responsibilities.
Clear role definition focusing on client relationship management and growth in a defined region.
Must haves
- Experience in building and maintaining relationships with Tier1 clients
- Ability to meet and exceed quarterly KPIs for gross profit and margin
- Experience in analyzing and forecasting client traffic
- Proficiency in managing technical escalations and service adoption
- Strong coordination skills across internal technical and operations teams
Tools and skills
About the company
Global B2B SaaS platform company with strong international presence but not a household tier-1 consumer name.