Senior Officer, Chargeback, Group Tech & Operations (Contract)
UOB is seeking a Senior Officer for its Chargeback team in Singapore. The role involves processing chargeback requests, managing customer feedback, and providing administrative operations support. Candidates should be proficient in Microsoft Office and possess strong analytical skills. This position requires collaboration across business units to improve productivity and service quality.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
UOB is seeking a Senior Officer for its Chargeback team in Singapore. The role involves processing chargeback requests, managing customer feedback, and providing administrative operations support. Candidates should be proficient in Microsoft Office and possess strong analytical skills. This position requires collaboration across business units to improve productivity and service quality.
TAL's take
Solid established banking institution, but the role is a contract-based operational support position.
Clear operational scope focusing on chargeback processes and administrative tasks within a banking environment.
Must haves
- Recognized Diploma or Degree
- Strong analytical and problem-solving skills
- Meticulous with an eye for detail
- Proficiency in Microsoft Office suite
- Strong communication and collaboration skills
Tools and skills
About the company
Established regional banking institution, well-regarded but not a global tech-first leader.