AI Chief of Staff
Figment is looking for an AI Chief of Staff to lead agentic engineering and operational automation for their global boutique homes portfolio. The role involves building production AI agents for customer service, sales, and property underwriting, while managing the integration of various internal systems. Candidates must have experience shipping production AI workflows using tools like n8n, LangChain, and MCP. This is a remote-first role based in India requiring significant autonomy and a builder mindset.
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Experience
3-5 years
Function
Operations
Work mode
Remote, India
Company
Tier 2
What you will work on
Figment is looking for an AI Chief of Staff to lead agentic engineering and operational automation for their global boutique homes portfolio. The role involves building production AI agents for customer service, sales, and property underwriting, while managing the integration of various internal systems. Candidates must have experience shipping production AI workflows using tools like n8n, LangChain, and MCP. This is a remote-first role based in India requiring significant autonomy and a builder mindset.
TAL's take
Well-defined role with clear ownership and specific technical requirements, though the company is a niche player rather than a high-growth tech unicorn.
Excellent specificity regarding the agentic AI workflows and responsibilities expected, clear technical stack, and precise experience requirements.
Watchouts
- we're a family
Must haves
- Bachelor's from top tier Indian institutions (IIT/IIM/ISB)
- 3–5 years at Series A–C Indian startup or in operations/strategy
- Personally shipped at least 3 agentic AI workflows
- Fluency with AI builder stack: Claude, ChatGPT, n8n, Zapier, Make, LangChain, MCP
- India-based with 6 hours daily overlap with Singapore
Tools and skills
Nice to have: python, typescript.
About the company
Profitable bootstrapped company in the hospitality and real estate sector without venture-backed unicorn status.
Posts mentioning Figment
Recent interview experiences for dev role
Interview experience and unfair practices If luck is not in your favour, you might do everything right and still not get selected. Here's my experience so far with a few companies I had bad experience with : #Nielsen - Did not revert back to me for almost a month. When they did, they kept another round of interview as my final round and communicated that I was selected. After taking all the documents, they scheduled yet another round with the director and said it will be the final round. Then again, they reached out to me saying we need to keep another round for formality and would not be technical. To my surprise, it was indeed a technical discussion that I was completely unprepared for. The last communication came from them that they CANNOT match my expectations on the compensation as the last round didn't go well. #UIPath All my interview rounds went really well and in fact in one of the rounds the manager gave me an informal confirmation that I will be hired. But then, HR reached out to me that one of the rounds didn't go well and hence they will need to reschedule it. I was okay with that and prepared really well, but during the interview the interviewer did not ask much of technical questions. It was a design round and he was not even interested in the question or my solution. I had to ask him explicitly if he wants me to go through the solution. As a result, the decision was negative. #Twilio Same story as UIPath #Rakuten The interview process took 1 month. I finished all the rounds and HR communicated that the result was positive and asked to submit the documents. HR ghosted me for a week and then informed me that the last round didn't have a positive feedback and hence can't proceed with my position. When I asked her why it was communicated positively earlier, she simply denied it. #F5 Networks They took all my rounds, including the cultural fitment. The director told me during his discussion that he is looking forward to me joining the team. HR expedited the process to finish all my rounds early as the position was urgent and said she will rollout the offer soon. Then, two weeks passed and no response from them. Later, she informed me that they decided to go against other candidate as he came through some referrals. # HPE It has happened twiced that the HR called saying my profile is shortlisted and was behind me to submit the application so that they can schedule the interview. After submitting the application, I got a rejection mail within a week. #Infracloud I went till the last round. It was taken by a female lead who was extremely unprofessional, and asked questions about the keywords that she knew. If I answered with the correct explanation and theory, she would only see if the keyword matches else reject my answers. These experiences shatters a person's confidence completely. And makes you wonder, even with right skills, amazing interview feedbacks, things can still go wrong and you have no control over it. But I wish the interview processes are fair, and one gets what they struggle for.
State of Tech and AI in recruitment
AI helps jobseekers makes resume basis the job that it has only has created, and then screens it for fitment 🤦♂️ Level 999999 Unlocked ... This is the "ultimate" dog-fooding Meanwhile, you will also see more tech and AI in recruitment for - Talent discovery, Talent engagement, Talent management, Talent blah blah blah But you got to think.. if response and closure and experience are still issues, maybe it's time to realise 1/ Recruiters aren't the problem. Hiring managers are. And you have been barking up the wrong tree the whole time 2/ Planets aren’t aligned with Recruiters in general Maybe it’s time to offer the AI and Tech thingy to the Hiring Managers .. start with some AI-generated motivational posters.
How do you tackle frequent job change questions
While interviewing with companies, there is a significant focus towards questioning frequent job changes. I have changed 6 in 13 years of experience with the last 4 years, resulting in 3 (some of it due to covid/bad career choices). Im at a senior level, so obviously, people look for commitment. While I explain each job change as honestly - company not growing as fast, business unit/|role becoming redundant and moving to bigger roles, I can see interviewers rejecting me in their mind (or keep bar much higher on other aspects). Any strategy to tackle this. Funnily, one of my latest interviews was just on this for 20 mins (and this was 7th round after case/leadership all done but just value fitment round). All i could do after this was to call up HR and explain again about my interest, but I'm not sure if it's going to help.