Reservation Executive
Ghumloo is an all-in-one hospitality and lifestyle platform managing hotel, club, and event bookings. The Reservation Executive will handle customer inquiries, manage booking requests, and ensure high standards of service. Candidates are required to have strong communication skills and proficiency in reservation systems. This on-site role focuses on maintaining accurate records and collaborating with the sales team.
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Experience
Experience not specified
Function
Administrative
Work mode
Onsite, India
Company
Tier 2
What you will work on
Ghumloo is an all-in-one hospitality and lifestyle platform managing hotel, club, and event bookings. The Reservation Executive will handle customer inquiries, manage booking requests, and ensure high standards of service. Candidates are required to have strong communication skills and proficiency in reservation systems. This on-site role focuses on maintaining accurate records and collaborating with the sales team.
TAL's take
Small-scale hospitality startup with clearly defined but entry-level administrative scope.
Clear and specific role definition for a reservation handling position within a hospitality platform.
Must haves
- Strong communication and customer service skills
- Experience in reservations and customer satisfaction processes
- Sales experience with ability to promote and upsell
- Detail-oriented and strong organizational skills
- Proficiency in reservation systems and basic computer skills
Tools and skills
About the company
unfamiliar company, default mid-tier