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Online Merchandising and Customer Care Coordinator

Canopia by PalramMumbai, Maharashtra, IndiaPosted 18 May 2026

The Merchandising and Customer Care Coordinator at Canopia by Palram manages global e-commerce product implementation and content updates. Responsibilities include cross-functional collaboration with production and logistics to meet sales goals. The role also incorporates customer care duties based on operational requirements.

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Experience

Experience not specified

Function

Operations

Work mode

Onsite, India

Company

Tier 2

What you will work on

The Merchandising and Customer Care Coordinator at Canopia by Palram manages global e-commerce product implementation and content updates. Responsibilities include cross-functional collaboration with production and logistics to meet sales goals. The role also incorporates customer care duties based on operational requirements.

TAL's take

Quality 30/1002/5 clarityTier 2 company

Low tier company with vague and broad job scope across merchandising and support.

Vague scope covering multiple disparate functions including production, logistics, merchandising, and customer support.

Must haves

  • Execute assignments across global e-commerce sites
  • Implement new products
  • Self-upload comprehensive product information
  • Collaborate with production and logistics teams
  • Serve as customer care representative

About the company

unfamiliar company, default mid-tier