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Technical Customer Support- Immediate Joiners

PineQ Lab TechnologyGurugram, Haryana, IndiaPosted 20 May 2026

PineQ Lab Technology is hiring a Technical Customer Support Associate to handle international client queries. The role involves resolving issues related to Wi-Fi, LAN, WAN, and routers through chat, email, and voice channels. Candidates should have at least six months of support experience and proficiency in technical troubleshooting. The position is based in Gurugram and requires working in rotational US shifts.

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Experience

0+ years

Function

Support

Work mode

Onsite, India

Company

Tier 2

What you will work on

PineQ Lab Technology is hiring a Technical Customer Support Associate to handle international client queries. The role involves resolving issues related to Wi-Fi, LAN, WAN, and routers through chat, email, and voice channels. Candidates should have at least six months of support experience and proficiency in technical troubleshooting. The position is based in Gurugram and requires working in rotational US shifts.

TAL's take

Quality 35/1004/5 clarityTier 2 company

Entry-level support role with generic requirements and an unfamiliar company name.

Clear and coherent role definition for a standard technical support position.

Must haves

  • 6 months experience in customer or technical support
  • Experience in chats, emails, and calls
  • Good written English communication skills
  • Immediate joining

Tools and skills

chat supportemail supportvoice supportnetwork troubleshootingticketing systemhelp deskroutersmodemslanwan

Nice to have: technical support.

About the company

unfamiliar company, default mid-tier

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