Customer Service Assistant
WHACK Sports is looking for a Customer Service Assistant to act as a primary point of contact in the ecommerce domain. Responsibilities include managing customer emails, live chat, and social media inquiries while performing administrative data entry. Candidates should have strong communication skills and comfort using digital platforms. This role offers an opportunity to learn about ecommerce and the sports retail industry within a growing brand.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
WHACK Sports is looking for a Customer Service Assistant to act as a primary point of contact in the ecommerce domain. Responsibilities include managing customer emails, live chat, and social media inquiries while performing administrative data entry. Candidates should have strong communication skills and comfort using digital platforms. This role offers an opportunity to learn about ecommerce and the sports retail industry within a growing brand.
TAL's take
Small retail brand with entry-level support role, standard scope and requirements.
Clear and well-defined responsibilities for a support role with specific tools listed.
Must haves
- Great written English and communication skills
- Friendly, patient, and solutions-focused attitude
- Confident using a computer
- Ability to switch between multiple platforms
Tools and skills
Nice to have: shopify, gmail, meta business suite.
About the company
unfamiliar company, default mid-tier