GSA - Reservation Associate
The Reservation Associate at Courtyard by Marriott in Mumbai manages guest reservation requests, room availability, and cancellation policies. Responsibilities include documenting special guest requests and accurately inputting data into the reservation system to maximize revenue. The candidate must maintain professional communication standards while adhering to company safety and quality policies. This is a full-time, onsite role suitable for individuals with a high school diploma or equivalent.
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Experience
0+ years
Function
Administrative
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Reservation Associate at Courtyard by Marriott in Mumbai manages guest reservation requests, room availability, and cancellation policies. Responsibilities include documenting special guest requests and accurately inputting data into the reservation system to maximize revenue. The candidate must maintain professional communication standards while adhering to company safety and quality policies. This is a full-time, onsite role suitable for individuals with a high school diploma or equivalent.
TAL's take
Stable global hospitality brand offering a defined administrative role in an entry-level capacity.
The JD clearly defines the operational responsibilities for a front-desk reservation role.
Must haves
- Process reservation requests changes and cancellations
- Identify guest reservation needs and room types
- Verify availability of room types and rates
- Input and access data in reservation systems
- Maintain confidentiality of proprietary information
- Professional communication and telephone etiquette
About the company
Established global hospitality brand and subsidiary of Marriott International.