Multi-lingual Escalation Specialist, Global Security Operations Center
Amazon is hiring an Escalation Specialist for their Global Security Operations Centre in Bengaluru. This role involves triage and resolution of security and operational risks, providing 24/7 support across multiple languages. You will collaborate with law enforcement and internal stakeholders to manage incidents and facilitate communications. The position requires fluency in Japanese, Hindi, Telugu, and English, as well as the ability to work rotating shifts.
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Experience
Experience not specified
Function
Support
Work mode
Onsite, India
Company
Tier 1
What you will work on
Amazon is hiring an Escalation Specialist for their Global Security Operations Centre in Bengaluru. This role involves triage and resolution of security and operational risks, providing 24/7 support across multiple languages. You will collaborate with law enforcement and internal stakeholders to manage incidents and facilitate communications. The position requires fluency in Japanese, Hindi, Telugu, and English, as well as the ability to work rotating shifts.
TAL's take
Role at a Tier 1 company with clear operational scope and established crisis management processes.
Very well-defined responsibilities, language requirements, and shift expectations.
Salaries at Amazon
25.8 LPA average
Based on 3,341 Grapevine salary entries for Amazon.
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Must haves
- Fluent in Japanese
- Fluent in Telugu, Hindi and English
- Proficiency in MS Office
- Ability to work flexible schedule, shifts, nights, weekends and holidays
- Compose grammatically correct, concise and accurate written responses
Tools and skills
About the company
Global FAANG company with a strong engineering and operations presence.
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