Senior Regional Manager, Customer/ Partner Operations (Based in Seoul)
Agoda is seeking a Senior Regional Manager based in Seoul to lead multi-site, multi-country customer operations. The role involves translating company strategy into a regional roadmap, balancing cross-site trade-offs, and managing vendor partners. The successful candidate will drive service quality, efficiency, and resiliency while developing regional leadership benches. The position requires strong stakeholder management skills and fluency in Korean and English.
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Experience
Experience not specified
Function
Operations
Work mode
Hybrid, South Korea
Company
Tier 1
What you will work on
Agoda is seeking a Senior Regional Manager based in Seoul to lead multi-site, multi-country customer operations. The role involves translating company strategy into a regional roadmap, balancing cross-site trade-offs, and managing vendor partners. The successful candidate will drive service quality, efficiency, and resiliency while developing regional leadership benches. The position requires strong stakeholder management skills and fluency in Korean and English.
TAL's take
Senior leadership role at a top-tier travel technology company with significant operational oversight.
Clear accountability for end-to-end performance of regional customer operations with well-defined leadership responsibilities.
Salaries at Agoda
65.2 LPA average
Based on 9 Grapevine salary entries for Agoda.
Engineering
4 - 6 years
52 LPA average
Range: 52 - 52 LPA
Engineering
6 - 8 years | SDE3
58 LPA average
Range: 25 - 76 LPA
Other roles
6 - 8 years | SDE3
40 LPA average
Range: 40 - 40 LPA
Other roles
8 - 10 years
83 LPA average
Range: 83 - 83 LPA
Must haves
- Excellent spoken and written Korean skills
- Business level English
- Experience leading large-scale multi-site or multi-country operations
- Ability to own regional outcomes
- Stakeholder management and influencing skills
- Track record of developing leaders
About the company
Agoda is a globally recognized travel-tech platform and part of Booking Holdings.
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