Customer Success Manager
LSEG is seeking a Customer Success Manager to drive adoption and growth of their enterprise data platforms within the financial sector. The role involves orchestrating success plans, educating customers on pricing and reference data solutions, and collaborating with internal sales teams to identify upsell opportunities. Candidates must possess deep expertise in financial market data, workflows, and infrastructure technologies. This position focuses on fostering client relationships and ensuring maximum value from LSEG's services.
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Experience
5+ years
Function
Support
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
LSEG is seeking a Customer Success Manager to drive adoption and growth of their enterprise data platforms within the financial sector. The role involves orchestrating success plans, educating customers on pricing and reference data solutions, and collaborating with internal sales teams to identify upsell opportunities. Candidates must possess deep expertise in financial market data, workflows, and infrastructure technologies. This position focuses on fostering client relationships and ensuring maximum value from LSEG's services.
TAL's take
Strong global financial institution with a well-defined role in account management for financial data products.
Clear and coherent responsibilities and requirements defined for a customer success role in the fintech space.
Must haves
- Minimum 5 years client facing expertise in pricing and reference data
- Understanding of quant workflows and market data needs
- Understanding of financial regulatory landscape
- Knowledge of banking technology infrastructure and trading solutions
- Ability to map customer business processes to product capability
Tools and skills
Nice to have: fisd financial information associate certification, aws cloud practitioner certification.
About the company
LSEG is a major global financial market infrastructure provider but is not classified as a Tier 1 tech-native firm.
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