Customer Operations Executive (F&B Tech)
This role is for a restaurant technology company focusing on POS-integrated operating systems. The candidate will manage end-to-end merchant onboarding, including hardware configuration and client training. Proficiency in customer communication and technical troubleshooting is essential for success in this fast-paced environment. This position offers high visibility and ownership within the operations team.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
This role is for a restaurant technology company focusing on POS-integrated operating systems. The candidate will manage end-to-end merchant onboarding, including hardware configuration and client training. Proficiency in customer communication and technical troubleshooting is essential for success in this fast-paced environment. This position offers high visibility and ownership within the operations team.
TAL's take
Solid operational role in a fast-paced F&B tech environment, though company branding is currently unverified.
Clear responsibilities, well-defined scope, and specific industry context provided.
Must haves
- Strong written and verbal communication skills
- Highly organized, reliable, and detail-oriented
- Customer-focused and calm under pressure
- Comfortable working with POS systems and hardware
- Able to thrive in a fast-paced environment
- Based in Singapore with valid work authorization
Tools and skills
Nice to have: pos onboarding, f&b operations, hospitality operations.
About the company
Unfamiliar company in the recruitment space, default mid-tier assigned.
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