Customer Service Specialist
The Wedding Company is seeking a Customer Service Specialist to handle client coordination and support in Bengaluru. The role involves managing RSVP calls, gathering feedback, and providing initial support for escalation calls. The candidate will utilize CRM tools and Google Sheets to document activities and maintain logs. This entry-level position requires strong verbal communication and a solution-oriented approach.
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Experience
0-1 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Wedding Company is seeking a Customer Service Specialist to handle client coordination and support in Bengaluru. The role involves managing RSVP calls, gathering feedback, and providing initial support for escalation calls. The candidate will utilize CRM tools and Google Sheets to document activities and maintain logs. This entry-level position requires strong verbal communication and a solution-oriented approach.
TAL's take
Entry-level support role at an unranked local company with a 6-day work week.
The role is highly specific to customer service, coordination, and telecalling with clearly defined daily responsibilities.
Watchouts
- 6 days/week
Must haves
- 0-1 year experience in customer support or coordination
- Strong verbal communication skills in English and Hindi
- Ability to manage high-volume calling with professionalism
- Basic knowledge of CRM tools and Google Sheets
Tools and skills
About the company
unfamiliar company, default mid-tier
Posts mentioning The Wedding Company
Indian Weddings See Surge in Spending
- The average wedding budget in India has risen to ₹36.5 lakh, with destination weddings averaging ₹51 lakh. - Rising costs for venues and catering, along with a trend towards personalized experiences, are driving the increase. - 48 lakh weddings are expected in November-December, generating ₹6 lakh crore in business. Source: [Hindustan Times](https://www.hindustantimes.com/business/average-wedding-budget-rs-36-5-lakh-in-2024-up-7-from-last-year-report-101732946638686.html), [The Economic Times](https://economictimes.indiatimes.com/news/india/2024-wedding-trends-indian-couples-splurge-for-band-baaja-baaraat-with-average-budgets-reaching-rs-36-5-lakh/articleshow/115830356.cms)
Where to park wedding fund
Hi folks! I'm planning to get married in over a year from now. I don't want to touch my portfolio for this and hence starting a wedding fund where I'd pause my investment for a year and route the money into this fund. Suggest an instrument class where I should park this money. It'd be roughly 70k/ month. Also would love to know how did you finance your wedding? Any tips?
Career or marriage
Hi everyone, just wanted to ask something idk if you get it or not but things are hard on me lately ...i am an it professional with good 2.5 yoe but I feel like i belong in management side of world not here and for that i want to pursue MBA and that's my interest i want to make career switch but lately at my home my marriage discussion has began...i am going to be 26 in july and everyone think i am already little late (yes, that's the reality According to them) i told them about my aspirations they said do it after the wedding...and i am hell confused what should i do because I don't want to be in it (less salary and hectic work in which i have no interest) ...and idk what kinda person i am gonna meet in wedding setup ...even i will be able to pursue it or not ....tell me how you deal with it...any suggestions will be helpful.