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Senior Director - Dgtl. Trnf.

WNSBengaluru, Karnataka, IndiaPosted 20 May 2026

WNS is seeking a Senior Director to lead enterprise-wide digital transformation initiatives in the healthcare sector, focusing on payers and providers. The role involves designing functional architectures, driving AI and automation adoption, and collaborating with CXOs to achieve business outcomes. Candidates must possess extensive healthcare domain expertise alongside a track record of delivering large-scale transformation programs. You will also oversee applied research in emerging technologies and support pre-sales and capability development.

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Experience

15+ years

Function

Consulting

Work mode

Onsite, India

Company

Tier 2

What you will work on

WNS is seeking a Senior Director to lead enterprise-wide digital transformation initiatives in the healthcare sector, focusing on payers and providers. The role involves designing functional architectures, driving AI and automation adoption, and collaborating with CXOs to achieve business outcomes. Candidates must possess extensive healthcare domain expertise alongside a track record of delivering large-scale transformation programs. You will also oversee applied research in emerging technologies and support pre-sales and capability development.

TAL's take

Quality 65/1004/5 clarityTier 2 company

Solid senior leadership role at a large, established BPM provider, focusing on high-impact digital transformation in healthcare.

Clear expectations regarding healthcare domain expertise and digital transformation leadership, though the breadth of 'digital transformation' is inherently wide.

Salaries at WNS

10.5 LPA average

Based on 156 Grapevine salary entries for WNS.

View all salaries

Sales

0 - 2 years | A

6 LPA average

Range: 6 - 6 LPA

Finance

0 - 2 years | A

5 LPA average

Range: 5 - 5 LPA

Other roles

0 - 2 years | A

4 LPA average

Range: 2 - 11 LPA

Human Resources

2 - 4 years | A

17 LPA average

Range: 17 - 17 LPA

Must haves

  • 15+ years of total experience
  • 10+ years in the healthcare industry
  • Deep knowledge of payers and providers
  • Experience across UM, clinical, RCM, and Admin
  • Experience delivering large digital transformation programs
  • Demonstrated wins in business growth

Tools and skills

aigenaiagentic systemshyperautomationdata analytics

About the company

WNS is an established global BPM company with significant scale, but not typically classified as a top-tier engineering-first firm.

Posts mentioning WNS