Operations & Customer Experience Associate
Floral Art by Nandini is seeking an Operations & Customer Experience Associate to manage end-to-end e-commerce operations for their artisan brand. The role involves order fulfillment, logistics coordination, and acting as the primary point of contact for customer support across multiple channels. Proficiency in Microsoft Excel is required for inventory and data reporting. This onsite position offers hands-on experience in a creative, founder-led environment.
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Experience
Experience not specified
Function
Operations
Work mode
Onsite, India
Company
Tier 3
What you will work on
Floral Art by Nandini is seeking an Operations & Customer Experience Associate to manage end-to-end e-commerce operations for their artisan brand. The role involves order fulfillment, logistics coordination, and acting as the primary point of contact for customer support across multiple channels. Proficiency in Microsoft Excel is required for inventory and data reporting. This onsite position offers hands-on experience in a creative, founder-led environment.
TAL's take
Role at a very small local business with generic operational responsibilities and limited scale.
The JD is very clear and well-structured regarding the daily expectations for the role.
Must haves
- Proficiency in Microsoft Excel
- Own a laptop for daily office use
- Excellent English and Hindi communication skills
- Strong multi-tasking and problem-solving abilities
Tools and skills
About the company
Small, local boutique artisan brand with no evidence of institutional funding.
Posts mentioning Floral Art by Nandini
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