ISSRRN000707 - Infra Tech Support Practitioner Copy 05
The Service Desk Support Practitioner at Accenture will focus on maintaining system availability and operational continuity. Responsibilities include incident resolution, managing service desk tasks, and ensuring disaster recovery procedures are followed. The role requires a Bachelor's degree and basic service desk skills. It is an entry-level position focused on supporting production environments.
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Experience
0-0 years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
The Service Desk Support Practitioner at Accenture will focus on maintaining system availability and operational continuity. Responsibilities include incident resolution, managing service desk tasks, and ensuring disaster recovery procedures are followed. The role requires a Bachelor's degree and basic service desk skills. It is an entry-level position focused on supporting production environments.
TAL's take
Role is entry-level support at a large established services firm, offering standard growth opportunities.
The JD is clear about the service desk and support responsibilities, though it uses some boilerplate corporate language.
Must haves
- Bachelor's Degree in relevant field
- Beginner proficiency in Service Desk Management
- 0 years experience
Tools and skills
Nice to have: incident management, communication skills, problem solving, customer service, documentation.
About the company
Accenture is a large global services firm.
Posts mentioning Accenture services Pvt Ltd
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