Senior Concierge Executive / Team Lead
Prospect Protection Pte Ltd is seeking a Senior Concierge Team Lead to oversee front-of-house operations at a premium Grade A commercial building in Singapore. The role involves managing tenant and visitor enquiries, mentoring junior staff, handling escalated situations, and maintaining meticulous digital records. Candidates must have prior hospitality or corporate reception experience and strong professional presentation. This role requires the ability to maintain service standards and assist with building operations.
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Experience
3+ years
Function
Administrative
Work mode
Onsite, Singapore
Company
Tier 2
What you will work on
Prospect Protection Pte Ltd is seeking a Senior Concierge Team Lead to oversee front-of-house operations at a premium Grade A commercial building in Singapore. The role involves managing tenant and visitor enquiries, mentoring junior staff, handling escalated situations, and maintaining meticulous digital records. Candidates must have prior hospitality or corporate reception experience and strong professional presentation. This role requires the ability to maintain service standards and assist with building operations.
TAL's take
Role is well-defined and clear, but is for a tier-2 service provider with limited career impact signals.
The JD is highly specific regarding duties, expectations, and industry-specific requirements.
Must haves
- 3+ years in concierge, guest relations, or hospitality
- Experience as senior executive, team lead, or supervisor
- Excellent spoken English
- Strong professional grooming and presentation
- Ability to handle complaints and escalations
- Proficiency with CRM systems and digital logs
Tools and skills
Nice to have: first aid certification, cpr certification, aed certification.
About the company
Unfamiliar company, default mid-tier.
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