Technical Support Engineer- Flowics
This role is part of the Global Customer Success organization at Vizrt, focusing on maintaining system reliability for broadcast customers. Responsibilities include troubleshooting complex software, proactive system audits, and managing customer relationships via Salesforce. Candidates require experience in media or broadcast IT systems, Windows, and networking. The position involves flexible shift patterns and requires strong communication skills.
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Experience
3+ years
Function
Support
Work mode
Onsite, India
Company
Tier 2
What you will work on
This role is part of the Global Customer Success organization at Vizrt, focusing on maintaining system reliability for broadcast customers. Responsibilities include troubleshooting complex software, proactive system audits, and managing customer relationships via Salesforce. Candidates require experience in media or broadcast IT systems, Windows, and networking. The position involves flexible shift patterns and requires strong communication skills.
TAL's take
Solid role at a well-established media software company with clear functional scope and customer-facing responsibilities.
The JD is highly specific regarding technical duties, broadcast industry workflows, and the support framework involved.
Must haves
- 3+ years experience in technical support or system administration
- Experience in broadcast, media, or IT systems integrator environment
- Solid knowledge of Windows OS and networking
- Ability to troubleshoot mission-critical applications
- Excellent communication and conflict-resolution skills
- Bachelor's or Master's degree
Tools and skills
Nice to have: spanish, portuguese, vizrt product experience.
About the company
Established global software provider for the broadcast and media industry.
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